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General provisions

The room reservation constitutes a legally valid contract. Cancellations will be handled in accordance with Article 160, Swiss Code of Obligations:

  • Up to 28 days before arrival room cancellations are free of charge
  • Cancellations made 27 days or more prior to arrival will be treated as a “no show” and will be charged for the actual nights booked, up to a maximum of three nights on a room/breakfast basis.
  • Early departure and / or late arrival will be treated as a “no show” and the entire stay will be charged.

CANCELLATION INSURANCE

If you wish, you can take out cancellation insurance with us. The cost is 3% of the hotel arrangement.

Our phone number: 0041 (0)81 378 80 80
Our fax number: 0041 (0)81 378 80 81

The form is available for download here. Please fill this out and fax it back to us at the number provided.

We would like to thank our guests for a fantastic winter season.

From 27 June 2025, we will also be open for you in summer for the first time.

However, we are happy to accept bookings with immediate effect.