General terms and conditions

The room reservation constitutes a legal contract. Cancellations will be handled in accordance with Article 160 of the Swiss Code of Obligations:

  • Up to 28 days prior to arrival, cancellations of room reservations are free of charge
  • Cancellations from 27 days will be handled as “no-shows” and the effective nights booked, max. three nights, will be billed on the basis of room/breakfast.
  • Premature departure and / or later arrival will be handled as “no-show” and the entire stay will be billed.

On request we can offer you cancellation cost insurance. The cost is 3% of the hotel arrangement.

Our telephone number: +41 (0)81 378 80 80
Our fax number: 0041 (0)81 378 80 81


Cancellation cost insurance

On request you have the possibility of purchasing cancellation cost insurance.
You can download the form here

Please fill out the form and fax it back to us at +41 (0)81 378 80 81.